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Duty Station: Nursery Lane, Bansbari, Maharajgunj. 

This is a competitive process. You will be shortlisted and invited for an interview based on the quality of your replies. 

We are looking for a Finance & Operations Associate to support our daily accounts, finance and operations process. You will have to record all the financial transactions of our company, as well as process invoices, purchase orders, and payroll. Our office is located in Bansbari, Maharajgunj. This is a full-time position. The salary range is  Nepali Rupees 30000 per month + performance based bonus. Khaja is provided by office.



  • Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email.

  • Manage, process, and track customer orders to ensure accuracy, and timely arrival of online orders (customer account management).

  • Actively involved in pre-sales & post-sales support 

  • Improve ECommerce Marketplace reviews and performance

  • Proactively manage and maintain high customer satisfaction & logistics metric scores for our online store and Marketplace Channels.

  • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity



  • Processing work orders, supplier invoices, purchase orders, expenses claims, account payments, and payroll.

  • Assisting the financial management team with credit control processes, budget planning, and expense analysis.

  • Maintaining a digital record of all financial transactions, documents, and supplier information.

  • Coordinating daily financial tasks with the financial management team to optimize workflow.

  • Maintaining an organized and comfortable office environment, ordering office supplies, and updating inventory



  • Bachelor’s degree in business administration, finance or accounts with preferably past experience in e-commerce 

  • High levels of integrity and ability to handle confidential information.​

  • Planning, execution and problem-solving skills are required. 

  • Knowledge of  Google Drive & finance, accounts related software / POS 


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